Find 4 Star Hotels in Ngoc Thanh from SAR27

"Staps and property are very good. I am strongly recommend. "

"This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall. The roof top bar and infinity pool are superb. Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy. The staff were extremely helpful. We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it. I would suggest making your own transportation arrangements,...

"Nice big room and very clean. It will be much better when the road work is finished. "

"Clean, friendly staff good breakfast."

"The staff were very friendly and helpful. Massage service was excellent."

"Quiet location with local food options "

"The rooms are a little small, but the service was absolutely exceptional. Every staff we encountered was competent and professional. Rachel the supervisor went above and beyond in every way. We had lots of luggage and the bellmen were also great. The room is a bit small and shows some wear or tear, however, it was clean and we did have everything that we need. The breakfast variety was smaller, but it was most definitely sufficient and tasty. We had a short stay so we did not use pool or gym...

"Very comfortable apartment with a fabulous pool away from the very hectic old quarter. Perfect place for some respite from the city centre. Very plentiful breakfast and very friendly staff. Will happily return. "

"Not walkable to city but if you’d like to explore the Hanoi more broadly it is a fantastic location. Big spacious suite with office to work from, cafe downstairs in the building. Staff are so polite, helpful and friendly. Would definitely stay again "

"The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic."

""Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update.""

"The property is very nice and beautiful. The staff helped us alot. Very good experience "

"Stayed for one night on business. Got to use the pool and breakfast."

"I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!"

"Friendly staff. The hotel is recently opened and both the exterior and interior are exquisite. The breakfast was amazing as well. Definitely will stay here again."

"Next level service with a smile, always helpful and with excellent english. Be charmed by the lovely girls at the reception area, and really by all the staff."

"Five Residence is the most confortable Hotel in Hanoi!"

"Cost effective for business trip"

"Great apartment very cost effective. Staff were very helpful."

"Clean! "