"The professional staff from the Lobby, the hospitality staff, the body treatment services to the rooftop bar. You were welcomed every time you entered the building and you could see that greetings were genuine and the staff cared for every customer. The morning breakfasts were of a very high standard and the staff were amazing. Nothing was too difficult for them to arrange. Our stay was excellent, thank you and keep up the standard."
"I did not have a good experience at check-in. I arrived at 12:30 p.m. and asked whether my room was ready and if I could check in early. The front desk staff called housekeeping, who confirmed that the room was vacant and ready. However, I was told that check-in was not until 2:00 p.m. and that I would have to pay an additional fee to access the room early.
I found this disappointing. I understand that hotels may charge for a late checkout, but I have stayed at many hotels and have rarely...
"Ottima struttura ben mantenuta e ben arredata. Le camere, noi abbiamo soggiornato in una Suite Family e devo dire veramente spaziosa pulita e ben arredata con un bel balcone. I servizi offerti studiati sotto ogni minimo dettaglio. In tutti gli alberghi che ho girato non mi è mai capitato che nel rifare la camera ti arrotolavano il cavetto del caricabatterie e ti mettevano una fascetta. Una chicca che fa però vedere l'alto livello dell'hotel. Colazione buona e varia dal cibo locale a quello...
"Nice hotel with excellent staff. Anh (Jane), I believe is the hotel manager and went to every effort to assist me. It is located in the heart of the Old Quarter on beer street and can be intense for the first timer coming in and out of the hotel at night. The touts are mostly friendly and I didn't hear any of the noise from Beer Street suggesting that the rooms are sound proofed well."
"I highly recommend Oakwood Residence! The staff are friendly and welcoming, the rooms are modern, clean, and comfortable, and the hotel is in a great area. It’s also close enough to the heart of Hanoi to easily explore the city while still being in a quieter area. I really enjoyed my stay and would definitely stay here again!"
"Everyone I encountered was exceptional-respectful, kind and happy. I love this place and will return. I asked the front desk Receptionist to send money to my Tailor and she did. She was very helpful. The breakfast buffet staff was also very caring. She said they had pho and brought it to our table after we ordered it. We enjoyed our stay very much. The place was convenient to everywhere. The value was worth it!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 سا عة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن فوك ين
اكتشف فوك ين التي تبعتث على الاسترخاء من خلال لعب الجولف، والمتنزهات الطبيعية، وأماكن تناول الطعام، وغير ذلك الكثير!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
