"Our experience at this resort was extremely disappointing due to a lack of customer service and several concerning issues during our stay.
Throughout the evenings, we were never offered beverages with meals, and it was often difficult to get staff members to acknowledge us. The level of service consistently fell below expectations for a resort.
The condition of our room was also unacceptable. The bathroom ceiling was covered in black mold, which raised serious cleanliness and maintenance...
"Our experience at this resort was extremely disappointing due to a lack of customer service and several concerning issues during our stay.
Throughout the evenings, we were never offered beverages with meals, and it was often difficult to get staff members to acknowledge us. The level of service consistently fell below expectations for a resort.
The condition of our room was also unacceptable. The bathroom ceiling was covered in black mold, which raised serious cleanliness and maintenance...
Austin Zack