Find 4 Star Hotels in Historical Center from SAR 523

"Exceptional service, spotless rooms and a fantastic location."

"Excelsior Hotel's historic past and fabulous corner location makes it a wonderful place to enjoy the heart of Naples. The rooms are beautifully renovated, some with a tiny balcony overlooking the bay of Naples, are lovely. The hotel's roof-top bar has my favorite panoramic view of Vesuvius, Sorrento and Capri. A wonderful place to enjoy a relaxing moment after a day of touring."

"The place is amazing if you are getting off or boarding the cruise ship at this port. Breakfast was AMAZING and the room was awesome."

"There are many positives and very few negatives, but the negatives far tip the balance of the overall value and feeling we had. My wife and I flew into Milan for 8-days where we already had a nice hotel booked and paid for, however due to poor weather we decided to take a high-speed train to Naples for 2-nights. We had checked into our hotel in Milan, it was nice and very much had working air conditioning. Upon checking into our room in Naples we had NO working air conditioning. We called the front desk where I was expecting an explanation about how the local laws prevent the use of air conditioning in public spaces, but instead was told "we see the air is on and working". I confirmed it is indeed one, but NOT working. They said "WE WILL LOOK INTO IT TOMORROW".... which they never did. We didn't even need air conditioning, we just needed circulation of air as the room gets hot and stuffy without air moving around the room. SO the solution? Well what we thought was a window was not, but rather a shared balcony with the next door room. We were able to open our door to allow cool air to come into the room which was fine that first night, but the second night was a MAJOR problem. The second night the noise never ended outside--partying, loud cars, SMOKING. Finally at 2am, we angrily got up to close the door. We did not sleep much at all. We will NEVER stay at this hotel again, no matter how friendly the staff was, how good the breakfast was, etc. NOT acceptable!"

"Room was small but clean, did get warm and had to call the desk to adjust the temperature. Some fixtures loose. Staff very accommodating. Rooftop terrace and dining was fantastic!"

"Very nice and polite staff. Convenient location, but no public transportation in close proximity. Good breakfast, but served in a very dark, small, and gloomy room. Amazing shower, but very sleepery floor. A lot of steps to get into hotel, no banisters, nobody offered help with a luggage. In front of the hotel are 4-5 benches where constantly are sitting very strange people. They look like bomges or alcoholics. Some of them eating, drinking alcohol, and smoking weed. Do not even think to walk from the train station to the hotel!  Half of the way you are going through big groups of an immigrants who does not look very friendly and asking for money or trying to sell you something.  Taxi should not cost you more than 15 euro. If drivers ask for more -negoshiate."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"

"A beautiful hotel! I wish I could have stayed longer!! "

"Great location and value for a family of four. "