Find 4 Star Hotels in Edwardsville, IL from SAR 512

"The tub was clogged in our first room. The second room we were. Changed too didn’t have hot water "

"The room was fine for the most part but discovered the bed had bed bugs and had several bug bites."

"Nice place. "

"Parking!! Not good we had to park our car 2 blocks away"

"Hotel is beautiful and it’s right in the middle of all the activities (ropes course, rides, mini golf, etc…). I made the mistake of taking the train from the airport thinning the hotel was accessible directly from the union station stop. It is not. I had to carry suitcases up stairs and I walked into the aquarium entrance where a very sweet and kind information services lady took me to the hotel side via a short cut. You need a room key to utilize the shortcut tho so had it not been for her I would have had to walk a block or so around. Not a big deal but with a little kid, not ideal. The hotel is huge and spread out a but within the old train station but the facilities were really nice, all the attractions were clean and fun. Overall I’d highly recommend it. One thing to note, the pool was closed - no water in it at all (not sure why)? Doesn’t seem it’s been used in a while."

"The hotel was clean and looked amazing. Apart from the first employee we talked to, he was great, the others were awful. Waited ages for a drink until another employee walked by. No “how was your stay” or “thanks for staying” or nothing when we checked out. Just a rude “printed receipt or email.” Was highly disappointed considering the price"

"I was impressed with the staff willing to be helpful and courteous about every single thing that they were asked."