"I booked and paid for a specific room through Expedia which included a sofa bed. When I arrived at the hotel, I was given a completely different room with a double bed and no sofa bed. I am disabled and have mobility difficulties, so being placed on the second floor was difficult for me. I politely asked reception if I could be moved as this was not the room I had reserved and paid for. The room also had a large burn mark in the carpet. The receptionist was not helpful and was very rude when I...
"Our stay at The Leopold was blighted by the complete mess the management made of rearranging the booking of guests - like us - who had booked a stay that included Sunday 16th August when the hotel closed at short notice for 'essential' maintenance.
The first we knew of the closure was when we received an email informing us that the water would be turned off at 11.00 am on Sunday 16th and offering us the options of a) cancelling the booking, b) staying in the hotel without water for an...
"Great hotel for our stopover in Nottingham with our 2 tweens. Room was big enough and comfortable. Nice touches with complimentary snacks and water cans in the room. Could've been better with hand-wash and had 1 towel set missing in our room. Staff did replace these after we informed them. Great games room and swimming pool for us and kids. Lovely surrounding grounds. Staff are variable with their service, some really helpful and others not so much and didn't look like they enjoyed working...
"Very pleasant and efficient staff. Room clean and well appointed. A few dings on doors and a coffee stain on the carpet, otherwise well presented. Lost marks by permitting loud drilling in the breakfast room with 40-50 guests present, when they could have waited 45 minutes for breakfast to finish. That said, good value for money overall and would return."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن كرومفورد
جرب وجهة كرومفورد الجذّابة من خلال الاستمتاع بأماكن تناول الطعام، وأنشطة التجول سيرًا في الطبيعة، والمناطق الريفية، وغير ذلك الكثير!
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
