"I have stayed here a few times now and we love this hotel. It is a bit tired in the rooms but nothing to spoil your stay.
I did find the staff were not a good as they have been. Reception never answer the phone, you have to go down to them. Breakfast is not good. poor selection and poor service. They had no bread left out, no ketchup left. They had 6 empty bottles out for customers to use, everyone was empty. When asked for more, it never came. I ordered from the menu and paid extra. Arrived...
"Lovely suite ‘Filby’ (up spiral staircase so only if you are fully mobile) plenty of room with roll top bath. Took advantage of free classic car tour of Norwich city centre (ask and book at reception). Nice breakfast room
- staff friendly but a little distracted !"
"It was our first visit to the Pheasant Hotel but it did not disappoint. Everything was first class from the minute we arrived. Helpful, Friendly staff good food . Nothing too much trouble
Will certainly return.
Thankyou"
"Ordered a cappuccino at the bar and they had no chocolate sprinkles and said they dont use them, strange gor a hotel of your calibre.
The breakfast buffet was really good a nice selection."
"Nice hotel with kitchenette so able to grab what ever food is needed.
A few local pubs around with the best being the Pear Tree as staff are pleasent and greeting.
Key pad is a little confusing but once fathomed easy to use.
rooms clean and tidy and staff are either there to help or assist by phone."
"The room was lovely. Room 5. It had a refurbishment. It was like staying in a country cottage. It was very clean. Tea/coffee making facilities. Good selection of breakfast you could have. Full english was very tasty. The staff were polite. The bar was a bit pricey along with the food."
"It was quite nice. Nice lotus car themed restaurant, big room, comfy bed.
Dislikes.
No air con, ground floor so opening windows was a tad risky.
Annoying blue and green lights in the room so never completely dark."
"Great location. Friendly staff. Good food and drink choices. Site is lovely with lots of space to sit and enjoy scenery.
The room was basic, which would have been fine had it not been let down by poor house keeping. Beds and towels were changed and that was it. There was an orange film on shower tray which we scrubbed off. There was a goo under soap the whole time. Glasses which were used and dirt in first day remained in room dirty the whole time. The carpet wasn’t vacuumed as the same piece of...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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