"The hotel it's self is amazing clean & in such a good place ideal to get to terminal 2 & within walking distance.
The staff at the hotel however was a whole different experience!!! My sister arrived before me checked in wasn't told what floor room etc & was basically bullied into booking breakfast at a cheaper rate but had to book it there & then. As my train was slightly delayed she ordered food for us. When I arrived the woman checked me in & didn't bother to tell me the floor etc.
My sister...
"The hotel it's self is amazing clean & in such a good place ideal to get to terminal 2 & within walking distance.
The staff at the hotel however was a whole different experience!!! My sister arrived before me checked in wasn't told what floor room etc & was basically bullied into booking breakfast at a cheaper rate but had to book it there & then. As my train was slightly delayed she ordered food for us. When I arrived the woman checked me in & didn't bother to tell me the floor etc.
My sister...
Emma-Jane