"Hairdryer didn’t work safe didn’t work. Shower floor is cracked . No complementary water in room. We stayed one night and spent half the time sorting out issues considering it was my milestone birthday made us late and rushed. When I asked for a hairdryer I was told to wait 15 mins or go down to the spa to use the hairdryer . We had a dinner reservation and had 30 mins get ready. It was sorted when i pushed but shouldn’t have had to. Also two bins in the family room . Wouldn’t stay here again....
"Der Aufenthalt war perfekt.
Die Zimmer und die Badezimmer, sauber geräumig und intelligent und vorzüglich eingerichtet.
Das Personal stets freundlich und das Frühstück fantastisch. Wir hatten auch eine grosse Gartenterrasse und es war sehr angenehm und ruhig.
Den Spa - Bereich war gleich unterhalb unseres Zimmer und haben ihn genossen.
Zugleich war das Wetter ein Traum.
Wir werden, so hoffe ich, bestimmt wieder kommen.
Danke für die fünf sonnigen und angenehmen Tage, die wir bei ihnen verbringen...
"I enjoyed so much this hotel as every member of staff was kind and polite, its all facility was good and breakfast was also fine. What was the most surprising was all instruments for yoga in the room were free to use. Swim and exercise wear should be brought when you stay, since you will find yourself enjoying those activities there. I would say it is also good that the hotel is located so nearby the Zermatt station just behind the Gornergrat railway station. You can enhance your stay in Zermatt...
"Good, summer time need real air conditioning and room service supervisor need to look after crew cleaning service making sure they are consistent on doing same service every day"
"We had a room with a view of the Matterhorn and a nice room. All the staff we encountered during our stay were friendly and helpful! We especially loved Sean who was on night duty and took extra good care of us!"
"Eines der schönsten Hotels, in denen ich je war.
Bester Service, 1A sauber, das Personal sehr freundlich und hilfsbereit, ruhig, hervorragende Betten, sehr leckeres abwechslungsreiches Frühstücksbüffet."
"Stop your search and book this hotel! It's seriously amazing!! We were looking to book a place with a pool that was centrally located in Zermatt and had the feel of a real Swiss hotel vs. a modernized place you could find in any ski village in the world and wow wow did we hit the jackpot! It's a few minutes walk from the train station and main Street and the character of the place is unmatched with layers of interesting historical and strange campy decor that was truly delightful. Alex Hotel is...
"Delightful — friendly service, unique and well-appointed room, and excellent breakfast. Includes a true spa experience — hot tub, cold plunge, saunas, etc. Great location near train station."
"Great hotel with decent breakfast. Staff was very polite. I hope they add more
Washer and dryer units for the people, there was too much contention for the one unit they had.
Great location if traveling via the train station!"
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
