"We loved the industrial vibe of the room. Housekeeping did not make up bed or leave washcloths when requested. Had to ask for more coffee cups, as we were out and they were not replaced. Went down to the restaurant/bar one afternoon and sat there for 20 minutes and we were totally ignored. We left and went to a restaurant across the street. I understand everyone has bad days, but the focus didn’t seem to be on the customer. If in the area, I don’t think we would try them again."
"We loved the industrial vibe of the room. Housekeeping did not make up bed or leave washcloths when requested. Had to ask for more coffee cups, as we were out and they were not replaced. Went down to the restaurant/bar one afternoon and sat there for 20 minutes and we were totally ignored. We left and went to a restaurant across the street. I understand everyone has bad days, but the focus didn’t seem to be on the customer. If in the area, I don’t think we would try them again."
Laurie