البحث عن فنادق بتصنيف 4 Star في بوتيرتون من SAR 253

"The hotel is nice, however, they are advertised as a Spa Hotel and that is not the case. They have a pool, sauna and steam but they no longer have services such as massage treatments. The dinnner menu is nice but way over priced for what it is and the breakfast is definitely not worth it! The extra money they charge for a counter with a handful of bits is ridiculous. You are better of walking/driving into town and getting it. Coffee quality was awful. The phone in our room wasn't working so when...

"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"Faultless "

"We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor."

"Breakfast was exceptional "

"Positives - beautiful hotel in great grounds. Had tea in the restaurant which was very good. Bed was huge. Negatives - couldn't get bath to work and my wife was kept awake during the night by noise in room next door. Use of the spa was £20 per person (which I was willing to pay) but was then told we couldn't use it until 5pm. We'd arrived at 3pm with plan to go in spa before our friends arrived later. "

"Breakfast was of a good standard with plenty of choices. Food could run out and delays were experienced whilst waiting for it to be resupplied. They could have been more proactive in that area. "

"Lovely hotel . Excellent staff . Great stay "