"Pros: Great location. Easy to get to with lots of shops and restaurants around. Modern and clean throughout. Nice rooftop bar area. A locked luggage storage area was available when I arrived early.
Cons: On check-in I was told I had been downgraded due to overbooking and all other rooms of my type were taken (despite this being only 30 minutes after the listed check-in time, and the fact that I'd already been to the hotel 3 hours earlier to drop off my bags). No refund was offered. The proposed...
"Pros: Great location. Easy to get to with lots of shops and restaurants around. Modern and clean throughout. Nice rooftop bar area. A locked luggage storage area was available when I arrived early.
Cons: On check-in I was told I had been downgraded due to overbooking and all other rooms of my type were taken (despite this being only 30 minutes after the listed check-in time, and the fact that I'd already been to the hotel 3 hours earlier to drop off my bags). No refund was offered. The proposed...
Aaron Stephen