البحث عن فنادق بتصنيف 3 Star في ويلسي هايتس من SAR 352

"We checked in & the hotel seemed very nice & clean. We had been outside all day in 97 degree heat & just wanted a shower. Went to our room and discovered the whole hotel had no hot water. Fine…sometime in the middle of the night we had another family walk into our room. They had gotten checked into our room & given keys!!! We checked out the next morning where the computer was down. They asked me to hand write my email address down for a receipt. I never got it & thought no big deal. Well they...

"Great location, friendly staff."

"Room was spacious and very clean"

"This hotel could be much better, the maids left trash, towels, and sheets in the hallways late into the afternoon. The hotel pool was abandoned and not maintained. There was frequently trash all over the parking lot. The first room I was given was hot and humid and the a/c was broken. The front desk clerk was helpful in quickly providing another room, however the staff should know the status of a room that they are assigning to a guest. Housekeeping was spotty with the trash not always emptied...

"Kevin 3rd shift front desk went above and beyond to accommodate my family and I. Thank you so much! Keep being great! Mekhi was helpful as well. He helped my grandma. Breakfast was good! I don’t love that the pool was closed M-W. We stayed an extra day and still didn’t get to go swimming. My kids were kind of sad,"

"The biggest reason we stayed here was an early flight out the next morning. The website said they had a shuttle to the airport. When we got to the property they informed us the shuttle didn't start service until later in the morning. So we had to pay for a ride. That should be on the site. We had a nice meal at the Bistro and the bed was comfortable. The air conditioner was noisy."

"All good , just they should read messages which were being sent to them beforehand via Expedia as we requested accessible room beforehand but they never read the messege"