Find 3 Star Hotels in Saint Rose, LA from SAR 284

"Great air conditioning and friendly helpful staff."

"Rooms are clean, but front desk staff is unfriendly and unhelpful. We paid an extra $500 to upgrade to a “premium” suite in the courtyard, only to find out that it meant a tiny window facing down to the courtyard from the 4th floor but you are looking at another building 15ft across from you, no view. When we inquired about this, we were told the “premium” means free snacks topped up in the room every day. This means 2 small bags of chips, 2 chocolate bars and 1 soda a day. They missed one day even after inquiring. So, we paid $500 extra for a total of $30 worth of snacks in 4 days. It was a scam and the front desk didn’t care to help us with changing it back to a “regular” suite after finding out that premium only means snacks. Our phone was broken as well and they did not swap or fix it after we asked twice. - buffet is good, but closes at 9:30am. Decent variety of food every day, staff very friendly there. - valet staff very kind and talkative, even tho we didn’t use valet. - room was clean (expect service every 2 days). - overall the actual hotel is fine and close to everything, but, beware of “premium” rooms and unhelpful /rude front desk staff. "