Find 3 Star Hotels in Ridge, NY from SAR 389

"Good overall"

"I use this hotel because it is right next to the airport. That's it. The place is run down, but the room is clean. I don't think it was there fault, but expedia offers a bundle package to "save you money". But then the hotel takes away the amenities. I arrived before 3pm to check in, they wanted to charge me $50.00 USD. The place was 90% empty. In addition, because I bundled, I did not qualify for the breakfast. So you're really not saving any money, they are just stripping away perks that you should have on any trip. Next time, I may try a different hotel and roll the dice with the shuttle service."

"Everything The shower barely run any water I had to a cup to collect water to shower"

"Really nice just refurbished rooms. Daily rate of Sunday into Monday really reasonable."

"Room was very clean check in was quick and easy breakfast was decent only complaint is the bed was not comfortable (for me at least) "

"Average"

"Hilton Home 2 hotels it is a friendly family enviroment place to stay. This is our fourth time enjoying a stay in the same brand , diferents states, and we have realized that we feel right at home."

"I’ve been to this hotel a few times with my girlfriend and I’m starting to feel it’s really going downhill. The afternoon clerk was very nice and extroverted but the night clerk looked like he hated his job. He wasn’t friendly, he didn’t even answer the damn phone when I called downstairs to the front lobby several times to simply ask for 4 clean pillows, which were dirty in the room we were in. Eventually I went downstairs minutes later and he was just sitting there doing nothing. I then asked him for clean pillows and he went in the back behind the front desk to fetch only 2 pillows, WHICH WERE NOT CLEAN. I asked him for 2 more and he said those were the only 2 spare pillows left. When he handed the 2 pillows off to me, they were dirty as I spotted a copious amount of brown stains all over them. Disgusting and unacceptable! This is how you run a hotel? I handed them back to him pointing out my frustration and he said “well I can’t help you.” Boy you guys really hire from the bottom of the barrel don’t you? Are you trying to deter and dissuade guests from returning there? It’s also definitely not worth the amount you charge even during off peak season. You’re lucky I don’t sue you either because there was a sharp piece of metal sticking out of the sitting chair in the room and cut the back of my leg. Not to mention the toilet flusher was broken. Very dissatisfying experience."

"Room was good. "