Find 3 Star Hotels in North Metro East, IL from SAR93

"We had a bad experience with check-in. Our room smelled like smoke. When we asked to change it, we were told no. They offered to spray and ionize the room. The cleaning staff later shared the ionizers were broken and were on order. The manager lied to us about that part. He was also very sexist in his references to the "cleaning women" and "House men". He was very argumentative and inhospitable. The cleaning person who helped us was amazing; she helped us talk to the manager, get us a new...

"The staff were very personable and helpful. The breakfast was very good and it was clean. The Bar and Grill attached to the hotel was a bonus."

" The staff were very pleasant and helpful. I didn't need to wait for any questions to be answered. I would not hesitate to stay again at the Clayton Plaza Hotel."

"met our expectations. breakfast and evening receptions were very nice"

"I love it here….."

"Very clean and comfortable. "

"No breakfast served in the morning "

"Overall, my stay was good. The bed was very comfortable. I am not sure I would stay during a holiday again, because of the loud children running through the halls. I know that was not the hotel fault, but that was on the parents. "

"Loved the decor! Breakfast was delicious. "

"I loved everything about my stay. It's a little dated. No USB options in the suite to charge devices I was Double charged for my stay and had to wait until the next 2 business days for the charges to fall off."

"Nice hotel although I got my steps in walking to the "Tower 2" elevators! Staff were friendly and helpful. I love the fact that the hotel had large pump bottles to dispense shampoo, conditioner, shower gel, and lotion reducing waste from those little plastic bottles but...all the containers in our room were EMPTY! And I couldn't even get them off the wall to try to get the last drops out! "

"Cloee to where we wanted to be. Convenient location to the bowl."

"Interior needs remodeling "

"Great place to stay. Rooms are HUGE! Staff was super nice. "

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"It was decent and clean. "

"It’s nice and clean. In a good area. Staff was friendly and polite. Informed us of pending weather and what to do. "

"the floors in the room could had been cleaner our socks and bare feet were dirty after walking on them. needed a deeper cleaner. shower valve was not working properly, husband fixed it so it would work the shower valve has a build up on it it also needs cleaned. "

"Wonderful staff! and facility. "

"Loved it "