2/10 سيّئ للغاية
Cortney
مسافر برفقة العائلة
٢٠٢٥ يونيو ٩
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
This stay was an absolute disaster. It used to be owned by Holiday Inn but recently changed ownership. We traveled from 5hrs away with a high school baseball team. The hotel canceled the 18 rooms that had been reserved for the high school boys! Even though the coach called 3 days earlier and confirmed. They did absolutely nothing to resolve this and said it wasn’t their problem. While dealing with this, multiple other people staying came to the front desk saying their rooms were either dirty, keys wouldn’t work, or their AC isn’t working and room is 85+ degrees. Our room AC didn’t work. The ceiling above the shower was cracked with obvious water damage. The mini fridge didn’t work. The walls are paper thin so you can hear everything from the other rooms. I called 4 times asking for extra pillows and were told they would bring some up but nobody ever came. The pool was out of service. The driveway of the hotel has horrible potholes. One of the housekeepers told us since the new management took over it’s been terrible there. I highly recommend staying absolutely anywhere else other than this hotel.
Cortney
أقام ليلتين (2) في شهر يونيو عام 2025
