"Conveniently close to the airport. Need more front desk staff. People check-in in waves resulting in a long line. Twice there wa only one person at the counter. Thankfully a second person arrived while I was waiting. I estimated a 50 minute wait time and the second person shaved about 20 minutes off my wait time."
"The location is good and the design of the lobby is nice BUT the cleaning is very poor:
1- The shower is unclean at least in our room.
2- We asked them more than 3 times after they “clean” the room to make the bed and take the trash out. How do you clean the room if you don’t empty the trash bin or make the bed?
3- The lightbulb was flickering in the bathroom and it delays when it’s switched on.
4- The WiFi is slow."
"Liked it quite a bit. Clean room, friendly staff, easy access, good breakfast. If you're not familiar with Edinburgh, just know the front door of the hotel opens onto one of the busiest streets in the city. It's walkable to most everything. If you like busy, this is your place. If you like a slower pace that's off-the-beaten-path, look elsewhere. (Adding-- the room was quiet! No issue there.)"
"Gute Erreichbarkeit vom Bahnhof. Gute Lage. Ausstattung ok. Leider wurde das Zimmer die ganze Woche nicht geputzt, kein Müll geleert und keine Handtücher gewechselt. Selbst auf Nachfrage nicht. Kaffee gab es morgens selten, da die Maschine ständig im Wartungsmodus war."
"We are very disappointed with our stay and want to warn others of the scam. First of all they should not call themselves an “Airport Hotel”. They do not have a shuttle to the airport which is very inconvenient. After returning to the US, we received a 54 Pound parking ticket for parking in a space while checking in and taking our luggage to our room. We were there 20 minutes according to the timestamp and stood in a line for 10 minutes to check in. We do not think this is an acceptable practice...