"Unfortunately a very overpriced hotel. Essentials were fine but it's functional rather than comfortable. I was cold in my room & picked up a cold while there. Temperature was in 20s yet I needed to heat the room. Requested a second pillow & was told to travel down 7 floors as they didn't have enough staff to bring one to room (I paid £70/nt!). Too many people in hotel at weekend so nowhere to sit at breakfast while kitchen staff overworked. Hotel will be making plenty though!"
"Unfortunately a very overpriced hotel. Essentials were fine but it's functional rather than comfortable. I was cold in my room & picked up a cold while there. Temperature was in 20s yet I needed to heat the room. Requested a second pillow & was told to travel down 7 floors as they didn't have enough staff to bring one to room (I paid £70/nt!). Too many people in hotel at weekend so nowhere to sit at breakfast while kitchen staff overworked. Hotel will be making plenty though!"
David