"Lovely hotel. In a fantastic location right by the entrance of Yorkshire Wildlife Park. Worth paying the extra for a room at the back looking out over the Maned Wolves and Lar Gibbons. We loved watching the animals from our room. Beds were comfy, shower was great and the toiletries smelt lovely.
Very friendly and helpful staff. Would definitely recommend and stay again. Was also a reasonable price unlike other zoo hotels which can cost £1000s. (We went midweek in September when the schools have...
"Overall a good overnight stay with grand children .
Food great staff fantastic however could do with some talc with decor and put you up bed only suitable to hold 2year old.
Would benefit from an upgrade"
"It would have been nice for the staff to have advise us our arrival about road works and road noise right outside our window. We could have asked for an alternative room. Also not a good advertisement with ear plugs for you if needed."
"Lovely boutique hotel with modern stylish furnishings and en suite. Staff were very polite and helpful. Evening meal at the hotel was delicious with lots of good flavours. Excellent central location for visits to Cathedral and Castle. Convenient parking across the road from the hotel with 24 hour parking option."
"Only minor issue was the sound of the bar, but that went just after 11pm and wasn't too bad. Everything else was good, enjoyed breakfast and the location was ideal"
"Despite the large rooms, the hotel is in dire need of a renovation.
The beds are overdue to be replaced. Lots of piling on them and they didn’t have a fitted sheet. You could feel the bumps of the older mattress through the sheet that was on top of the bed. The sheet on top of the bed didn’t cover the entire mattress. It would roll up and expose the mattress in the night. I had to constantly get out of bed and pull it back over the bare worn mattress.
Very poor lighting in the room and...
"Location was a plus since you don’t have to deal with congested traffic in the city. Free parking an obvious plus. Food was decent. Staff and service very good. The only real negative was one of hygiene. It was noticeable that when customers used the toilet facilities and failed to wash their hands, they would return to the restaurant and handle the utensils stacked in the containers on the table. In future, I would take wipes and clean before using."
"The room opens directly onto the carpark, which was great as it made it easy to unload/load the car, also we could keep the door open so cool down the room (it was hot when we stayed). The staff were friendly and helpfully. Each nigh we were asked to prebook our breakfast, stating what time we wanted it, the following morning the breakfast was waiting for us perfectly cooked."
"Staff were friendly who we saw.
Very limited parking even street parking is limited due to permits needed.
No breakfast even though it stated breakfast.
Rooms could do with an update.
Bar area is nice to have a drink and can imagine in the summer would be a great place "
"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"
"Nice quiet room with shower. Freshly decorated and overall an enjoyable stay. Food was excellent, as was the staff who were friendly and helpful. Thank you."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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