"We booked hotel Rex last minute so we could just wake up and hop on the train in Lucca. It had everything we needed but no extras. I would only spend one night here. Breakfast was extremely basic and needed to get better coffee at the cafe across the street. But over all room was clean and quiet."
"The moment we arrived Francesco greeted us warmly. The room was clean, quiet and had a lovely terrace we could enjoy along with onsite parking. The pool while unheated was a great place to relax at. Fabio, the bartender at the bar provide us excellent service and was always working hard. He’s a great representation of what good customer service should be. The breakfast staff at the breakfast buffet also went above and beyond to make sure our coffee orders and food were just right. Thank you to...
"Niemand aanwezig bij aankomst, sleutel lag met een brief waar je naam op stond op de desk.
Het was schoon, maar de bedden waren vreselijk.
De veren staken in je kont.
Ontbijt was minimaal."
"Hôtel hors temps de la modernité, aspect extérieur de l'établissement ancien, mais qui a du brillé lors de son apogée. Malgré cela, l'endroit est beau, calme, agréable, les chambres sont fonctionnelles, dont celles avec vue sur le lac, tout est correct le petit déjeuner, le restaurant avec ses menus copieux, délicieux, de bons produits à prix correct. personnel serviable et excellent rapport qualité/prix"
"We absolutely loved our stay at Hotel Diana! The location was perfect and so convenient for exploring beautiful Lucca.
The breakfast was absolutely delicious, with such an incredible variety of fresh and tasty choices. And the staff were wonderful—so warm, sweet, and accommodating. They truly made us feel welcome and made our stay even more special.
We couldn’t have asked for a better experience and would happily stay here again. We will definitely be back to Hotel Diana! ❤️"
"Pros:
Location
Cleanness
Good and friendly staff
Cons:
Low quality mattress. Did not feel relaxed laying on that mattress after long walks.
Shower's hot water was warm 14 seconds then cold for 9 second and warm 14 seconds and so on."
"Clean Rooms however there was no iron, no kettle to make coffee/tea the other hotels we stayed in had those amenities, The front desk was helpful but the ladies at the breakfast station were not, I guess that was because we were Americans mind you it was 8 of us and I saw personally how they treated their own people and refused to give us a cappuccino.
I enjoyed their Beautiful country of Italy but when I pay my money I expect good service."
"Really nice room and balcony! Only issue was that the double bed was two singles together so there was a gap in between the two which wasn’t the most comfortable"
"Stairs to rooms on first floor, no elevator, so be prepared to carry luggage up and down.
Lovely room with a view of plaza.
Very comfortable and secure electronic locks. Safe was locked and unusable .
Great location in heart of Lucca.
Very clean and comfortable"
"Fare una recensione per una sola notte non è facile, comunque ottima locazione vicino le terme raggiungibili a piedi, Albergo un po’ datato come tantissimi altri in Italia, se proprio dovessi trovare una critica la mancanza di caffè espresso per colazione. Il rapporto prezzo e qualità è ottimo"
"Unfortunately the air conditioning didn’t work in our room, so we were moved to another room. That one has an ant infestation. The next room we were given smelled like smokers. The only room left was clean but the a/c didn’t not blow cold air at all. Could not sleep because of temperature. Staff at desk was trying to be helpful."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
