"The hotel is so outdated and dirty. The bed was too small for the mattress so no sleep for 2 nights. No toilet paper so had to ask downstairs for some. The breakfast was normal and quite a clean area. We will never stay again until they have spent alot of money on the place."
"Reception staff great. Breakfast Ok. Our hot meal was brought to the table 5 minutes after we sat down for cereal. Order not as requested which meant wasted food.Staff?"
"Lovely stay here with a sea view . Very warm in the rooms and window only slightly opened. Clean room , very friendly staff and excellent breakfast ."
"We stayed at Craigside in Room 21, which we have stayed in a number of times as regular guests. Unfortunately, this visit was disappointing. The hotel was extremely busy with a large group and we felt this had a noticeable impact on the level of service at breakfast.
We came down around 9am, with breakfast served until 10am, yet when I asked for white bread for toast, I was told it was frozen and would take some time to defrost. There was also very little brown bread available and the juices...
"This place really exceeded our expectations. We thought it looked nice online but it’s even nicer in real life. We had a family room and we were very happy with it. Everything was clean and well kept. We were very impressed with the quality of everything in the hotel, including the lovely smelling shampoo and shower gel provided, the super soft bedding and the nice, powerful shower.
All of the staff we encountered were very friendly and helpful. Nothing we asked felt like too much trouble.
...
"The resort is well presented, clean and tidy. Breakfast was surprisingly good; it might be better to set it out in three sections. A toast area, hot food and cold food, so people didn't queue at the wrong place. Pool areas are lovely and clean; the cabin was nicely presented and clean. The only thing we didn't like was that we went to the sports bar for food on the first night; it was very loud, and we were told they had stopped serving food early and were closing early. It wasn't...
"The receptionist are very polite and very welcoming.
The hotel is nice and clean our room was a family room was very happy we got the room we had.
I think the only down side of the room was not having a lock on the bathroom door and the door not shutting also if the TV would get upgraded.
Overall staff and cleanliness is excellent and room service is available everyday for cleaning the whole room."
"The bedroom was of a standard quality that needed to be refurbished. The shower room was also very basic. The toilet was very hard to flush. The basin was too small and the shower would make a drilling noise when you turned it on. There was no complimentary water, no fridge, no air con or a safe. The staff were very friendly and welcoming."
"Sehr freundliche Miarbeiterinnen und Miarbeiter
Sauberes, ruhiges Zimmer
Die Angabe, dass das Hotel in Chester West gelegen ist, is verwirrend. Es ist sehr außerhalb, schon in Wales gelegen"
"I would have given the hotel but for a couple of things that were missing from our room and I'm assuming every room.
No mirror on the dressing table so no socket near a mirror for a hairdryer or straightners
No where to put any of my toiletries in the bathroom. No shelf for toiletry bags. Just a small soap dish over the sink.
Both easy and cheap to resolve."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
