"The bed was clean but uncomfortable. The shower was definitely not cleaned thoroughly as there was a booger on the wall inside and there was a razor left behind. Views and location were great. Staff were kind and helpful, but for the price, this stay was not comfortable."
"Nice Hotel but the room i was in was not very clean. There were flies in there and when I asked if they could do something about the flies the receptionist said when I went out they would deal with the issue. They didn't. I came back late in the evening and went to bed thinking they had dealt with the fly issue. The TV remote was filthy as well. The carpet was dirty and looked like it hadn't been cleaned in a long while. In the morning the flies were still in the room but more flies. I managed...
"The position of the hotel with amazing sea views and beautiful surrounding scenery was very special. Inside the hotel inside was beautiful in an old fashion way but in character for the age of the hotel.
The only thing that was a bit strange was the shower and toilet cubicle in the bedroom but again when the hotel was built there would not have been on suite bathrooms.
The staff were very friendly and helpful and made you feel very welcome.
We had a lovely afternoon tea in the most beautiful...
"Hotel was in a great location the staff were friendly room was basic but clean with a nice comfy bed there was tea coffee and complimentary water
The shower was a bit temperamental running hot and cold The toilet was quite loose the screws were hanging out also the window wouldn't open as the handle was broke but I only mentioned this in checkout but this didn't bother me I'm sure they would have sorted it or moved me to another room if I would have asked them at the beginning
For the...
"The hotel was comfortable and clean, the parking was perfect. The staff were extremely helpful and chatty they went out of their way to make your stay as pleasant as possible.
The on-site restaurant was lovely, the food was excellent.
Location was ideal, near to all the attractions. We found the local pub next door’s very friendly."
"Great place on the Cornwall/Devon border, equidistant from the stuff you can do in the Southwest. The food they serve is great, as is the staff I interacted with. An EV charger in the same parking area is very helpful, as well. I was surprised that my single room didn't have a TV. The water pressure and heat when trying to shower were never consistent (but usually okay). While not a comment about this hotel, know that this area doesn't have much for stuff to do. If you're on vacation here,...
"Ancient history, located in the middle of an old fishing village. The staff helpful and friendly. The area in the bar/restaurant was quite dark. The key hole to the room was too near the door frame, making it difficult to use."
"The Waterwheel Inn was exceptional. We had a garden suite which opened straight out onto the amazing gardens and a small double room. Both were decorated nicely and kept clean. Breakfast was served in the lovely conservatory and was excellent with good choices and nice touches like home-made jams and granola. We ate in the restaurant for dinner several times and had great food every time. Staff were helpful whilst being unobtrusive. Our only suggestion is to advertise the vegan options better as...