البحث عن فنادق بتصنيف 3 Star في أكوكيك من SAR 492

"The worst stay I’ve ever had. When we checked in, the tissue box was empty and the bathtub didn’t look clean. But the most serious issue was that our room door was left unlocked two nights in a row, with no resolution from staff. The first night, when we returned and found the door unlocked, I called the front desk. I was told a manager would contact me in the morning, but I never received a call. The next day, we made absolutely sure the door was locked before leaving. When we came back, it was...

"A very convenient, comfortable, and cozy place to stay, with two different Metro Stations within a 3 minute walk. Fantastic staff and great amenities as well!"

"Very friendly and attentive staff. Probably the only ones nice at national harbor when almost everyone at other shops and restaurants were rude or just didn't care. Very clean hotel and nice view in the room."

"The room was incomplete. On the second day, during housekeeping, the hair dryer was taken and never replaced. The hotel is also far from the main amenities, which results in additional transportation costs. There is nothing within walking distance. The breakfast did not meet expectations, and the staff did not seem attentive or willing to provide good service"

"We were disappointed in our 4 day stay. Our room was never cleaned, even after 2 specific requests at the front desk. There was no parking available on property for our truck. Desk staff was not helpful, and the manager has yet to return my call. On a positive note, breakfast was awesome, as was the staff there. But, we won’t be back."

"Clean room and friendly staff."

"The location was excellent—conveniently close to GW and the Metro—and the staff was helpful and friendly. However, as other guests have noted, the hotel is in urgent need of improvements to its HVAC system. Despite temperatures around 40°F, there was no heating available. Thankfully, the staff provided a space heater and extra blanket, but overall it was not a pleasant experience."

"Loved the room at first. It was like a small apartment. Good location and very comfy. We left for a few hours. Where we returned our room was 85 degrees! Like a sauna! The heat was turned on full blast throughout the building. The front desk apologized, but said there was nothing they could do. We slept, sweating, with the windows open. Not acceptable."