Find 2 Star Hotels in Tampa, FL from SAR 290

"Upon checking into our room, we discovered that the door lock was not functioning. We immediately contacted the front desk to report the issue and requested assistance. The front desk agent informed us that a maintenance staff member would be sent to fix the problem. However, after waiting a considerable amount of time, no one arrived. We called the front desk again, and this time we were told that no maintenance personnel were available. We then requested a room change, but the agent informed us that the hotel was fully booked. Despite this, we observed other guests continuing to check in, which made the situation even more concerning. We were traveling with our two daughters and were particularly worried about our safety, especially during the night. Unfortunately, we did not receive the support we needed. As a result, we were unable to sleep the entire night due to concerns about the unsecured door. It was a very stressful and upsetting experience for our family. We hope you will look into this matter and take appropriate steps to ensure better service and guest safety in the future."

"Room was clean and comfortable, but lacked hand soap. Had to go into the shower to use body wash to wash hands. Check-in was smooth and easy. "

"Terrible atmosphere, door didn't lock, bathroom door didn't close, sink didn't drain, very scary area, suspicious spots on the ceiling and floors....we left right away in the morning after being thankful for surviving the night. "