6/10 مقبول
Tasha
مسافر برفقة العائلة
٢٠٢٥ يونيو ١٩
عناصر لم تنل الإعجاب: وسائل الراحة وحالة المنشأة ومرافقها
I booked this hotel thinking it would be a very pleasant stay. I've stayed at other Best Westerns at other locations and thought they would all be run with the same standards. Was I surprised! The first thing I want to say is that some of the photos must be from another Best Western. Because this location was very outdated. The first thing we noticed was that the room had a smell. It wasn't the worst thing so we just ignored it. Then we saw that there was just a big empty space where the microwave should've been. So, I got on the phone to call front desk. The phone was dead! So, I had to go downstairs and tell them in person that my room was missing a microwave and would like to be switched to a room that had one. The woman who was on her phone and never even stood up to address me told me, "None of the rooms have microwaves." I said, "That's not what's advertised. There are microwaves in the online photos. Where do I heat up food?" She told me there was a microwave down the hall that everybody can use. By the way, that microwave plate doesn't fit properly and it was so incovenient to have to keep trying to fix it into place and then carry food up and down to my room. Next, the refridgerator was a mess! None of the shelves fit and it was loud. The sink in the bathroom kept filling up everytime you ran the water. The bed pillows need replacing, as well as the carpet. This Best Western needs alot of help. I don't know why the pricing isn't less for what you're getting.
Tasha
أقام 3 ليالٍ في شهر يونيو عام 2025