"Booked for a stay at Days Inn Southbound M5. Found out when I parked up that the hotel was on the Northbound. Had to walk over the bridge to the north side - facing oncoming traffic to get to the hotel. Car was left in the southbound car park but I paid the hotel for parking and they assured me the southbound car park would be informed. Just received a £100 fine which i will not be paying. Complained about the fact I booked accommodation on the southbound (not indication that the hotel was...
"On the plus side the staff were friendly, the price good, the bed comfy and the parking free.
On the negative side, everything looked a bit shabby, doors were dirty, the window in the bedroom didn’t close properly and when a heavy burst of rain occurred water was flowing into the bedroom. The plugs didn’t all work, the television was hung on a wonk, the light was broken and hanging off the wall. I was woken throughout the night with people banging doors and then at 6am was a fire alarm, I left...
"Loved the position of the rooms, overlooking the hills. No stairs. Large facilities. Offload parking, no charge. Lovely staff, nothing too much trouble Ate at the pub, good selection of pub food and drinks. Would have liked complimentary shower gel."
"My husband stayed at Deangate Motel due to working locally. The motel was clean staff helpful in that they let him keep the same room when he extended his stay due to not finishing his work on time. The room he was in he could see his work van clearly and the carpark was super safe as it joined the police station carpark so gave him peace of mind .will stay again as a couple so we can explore the area locally which is walking distance to Lydney. Beautiful countryside for walking."
"Wasn’t aware we had to check in by a certain time. An email was sent half an hour beforehand considering the location and reason we were visiting the area this could easily have been missed"
"Clean, comfortable and spacious room. Nicely decorated. Great location. Easy to access with codes provided. Water pressure quite low in the shower (on first floor)."
"We booked though Expedia, but Expedia didn't send any details to us (either by email or text) to enable us to gain access into the property.
We were on the street for 30 minutes, having to try to get some progress using Expedia's 'Automated Assistant' - but, ironically, this 'assistant' proved to be no assistance whatsoever,
We were then fortunate in that two guests came out of Reception, so we were able to get into the building where we found Mansley's contact number. Their call handler was...
"The property description on Expedia listing was misleading. The description referred to a private bathroom. I am unsure how even loosely the term private bathroom can be used when it’s shared by all guests. Surely this is a shared bathroom. No towels provided either. If this was accurately disclosed we would have never booked at this accommodation. The beds were comfortable and room was warm, breakfast was good but it still remains that we were disappointed with the description and would not...
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