"My wife tried to pay through what she thought was your official website but it was an American site pretending to be the GoTo site. Luckily she had paid cancellation rights and was able to get her money back, including the American agency fee of about £80, and I booked it through my card directly with your website. This was very irritating, being an excessive agency fee which was somewhat difficult to cancel , and the fee was not obvious to my wife. Otherwise the hotel was fine."
"My wife tried to pay through what she thought was your official website but it was an American site pretending to be the GoTo site. Luckily she had paid cancellation rights and was able to get her money back, including the American agency fee of about £80, and I booked it through my card directly with your website. This was very irritating, being an excessive agency fee which was somewhat difficult to cancel , and the fee was not obvious to my wife. Otherwise the hotel was fine."
David