البحث عن فنادق بتصنيف 2 Star في ابيكس من SAR 251

"Everything was great"

"Gross"

"I had a very disappointing experience during my stay. When I arrived at the hotel, there were 4–5 men standing at the entrance smoking and drinking, which made the entrance feel unwelcoming. Despite requesting housekeeping, my room was never cleaned. The housekeeping staff was also unfriendly and did not seem interested in helping. Most of the front desk staff were kind and professional. However, one male employee was very unprofessional and left a negative impression on my stay. Overall, I...

"The room was clean and staff was very helpful."

"Hilton had an outage & they could not check us in. We left our phone number, they never called. Hours later I called them & was told to find another hotel. There was no offer of a discount to offset our trouble. Nothing. I had to call them back the following day to get the refund to be processed. They never once reached out to me or made me feel like a valued guest. Terrible customer service!!!"

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"There were roaches. We were moved to 3 different rooms and all of them had roaches. We fled in the middle of the night, our first night there, and drive 2 hrs home because my son and I were so uncomfortable that we couldn't sleep there. I'm in the process of getting in touch with the manager for a refund because this is absolutely ridiculous and disgusting. Don't stay here."

"My room was clean. Floor had been mopped, no dirt, grit or grime. No spots on floor. Fresh, smelled nice and clean. No TV remote, went to office, was putting fresh batteries in remotes. I will return to this location in the future, quality and convenience."