Top Carlton Hotel Collection in Zaventem

Belgique Brussels Airport atterrissage avion

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Top Zaventem Hotel Reviews

Holiday Inn Express Brussels Airport by IHG

6/10 Okay

"The rooms are excellent- spacious and well appointed, modern and clean, and finally with an iron and ironing board! The breakfast buffet met expectations…., but I don’t think I met any staff member who was able to do their job without difficulty. There was a technical issue that made check-in lengthy, and the taps weren’t working at the bar. At evening meal time, there was only one person serving there. She did her best, but every tiny action took forever and it wasn’t easy to get attention, so there was a line up of people waiting a long time, simply to order the most basic thing. All three mornings at breakfast, there weren’t any forks and you had to ask - plenty of knives and spoons, and there wasn’t a large enough buffet for the number of people, so again, it took a long time and emptied food options were slow to replenish if at all. In the end, I was very comfortable in my room for comparative Brussels prices, but the rest of the operation was very sub-standard."

B&B HOTEL Brussels Airport

8/10 Good

"I travelled to Belgium to pick up my puppy from her breeder, and the staff were PHENOMENAL about helping me ensure everything went well. The staff were very helpful, and the hotel was kept clean. Cleaning staff were friendly and considerate. The train platform is very close, but lacks signage to know where to go for streets/hotels - turn right, NOT left, when you come to the 'T' ;) I do wish the elevator announcers were quieter, as getting up in the middle of night I felt horrible when they loudly announced doors opening >_< The pizza available for purchase from the hotel (as the only meal item from the hotel itself and not the expensive outside-company shop in lobby) was unimpressive. Breakfast offerings were basic, but fresh. Location has a small shop less than 2 min walk from the parking lot, which also helped."

The Standard Brussels

2/10 Terrible

"Not recommended for the following reasons: (1) During my stay in room 621 (from 27–31 May 2026), the shower malfunctioned every single night, suddenly releasing water at high pressure from the shower head in the middle of the night. This created extremely loud noise and was both disturbing and quite frightening. Experiencing this repeatedly throughout the stay was unacceptable and significantly affected my rest. (2) Some of the dishes in the morning breakfast buffet appeared unclean. (3) I noticed that a canned drink in the fridge was dented, which could easily lead to suspicion that I had tampered with or damaged the item. (4) Finally, I was informed only at check-out that I needed to pay the tourist tax. While I fully understand and do not object to paying this legitimate charge, the way it was handled is problematic. This should have been clearly communicated and settled earlier. As my trip was fully sponsored by my company, this late notice has created unnecessary administrative burden, as I now have to submit an additional reimbursement claim. For business travellers, this kind of oversight is particularly inconvenient and should be taken more seriously."

Thon Hotel EU

2/10 Terrible

"Upon inspecting my room on arrival, the towels in my bathroom were dirty, wet with one towel having someone's bodily fluid on it. Upon calling the reception to complain, I did not receive an apology and instead the lady said they would send someone up to check whether it was their mistake! In addition to these towels being filthy, the towels were not even placed on a proper shelf, they were folded and left on top of an area above the toilet."

Pullman Brussels Centre Midi

10/10 Excellent

"Our family vacationed in Brussels and stayed at Pullman Brussels Centre Midi for three nights. The check-in process was easy, and our room was clean and comfortable. We especially liked the hotel’s location right next to the train station, which made it very convenient to travel to our daily destinations and attractions. There is also a food hall inside the station, making it easy to grab a quick meal or snack whenever needed. Overall, we had a great stay and would definitely choose to stay here again on our next visit to Brussels."

Novotel Brussels City Centre

10/10 Excellent

"The Novotel staff were very helpful. When we checked in we received an upgrade! The room was cleaned beautifully everyday. The location was fantastic. We never hire a car and everything was in walking distance. We booked a few excursions with get your guide and we didn’t have to walk to the pick up points for more than 10 minutes. Lots of food places to have our meals which were on our doorstep. The Novotel made our trip to Brussels truly memorable. Thank you."

Le Châtelain

8/10 Good

"The hotel lobby was quite modern as was the exterior. From arrival to departure, the staff that I dealt with were terrific!! Very helpful to provide some guidance regarding public transit to get me where I wanted to go. My room was made up very well each day & the coffee + tea provided were delicious. I am unaccustomed to having a toilet in a different room than the "bathroom" so that required some adjustments for a time. Also, the decor in the room was, in my opinion, somewhat dated & didn't match what I expected when I drove up to a modern looking exterior & entered a modern looking lobby. However, the room was quite large by European standards & it was quite comfortable & clean. The price too was quite reasonable, when compared to other hotels."

Novotel Brussels off Grand'Place

10/10 Excellent

"Novotel is a professional hotel chain offering good modern service. This location was excellent with many tourist sites within a 5-10 minute walk (Grand Place, Royal Galleries, Mannekin Pis, Central Station, Royal Place). We went on a walking tour of central Brussels and realized they took us on a circular tour around this hotel!"

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Top Zaventem Hotel Reviews

Holiday Inn Express Brussels Airport by IHG

B&B HOTEL Brussels Airport

The Standard Brussels

Thon Hotel EU

The Hotel

Pullman Brussels Centre Midi

Novotel Brussels City Centre

Le Châtelain

Novotel Brussels off Grand'Place

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Holiday Inn Express Brussels Airport by IHG

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