"I booked through Expedia, was under the impression that I booked a suite with a jetted tub! Once I got to the room & saw it wasn’t what I thought I booked, I went to the service desk, I really didn’t receive any care or concern! I would have payed the difference for a jetted tub, me and my husband were in town celebrating our anniversary. We frequent this hotel in our home town often! I contacted Expedia, spent 3 hours chatting and still have yet to hear from whoever the higher up is that they...
"I booked through Expedia, was under the impression that I booked a suite with a jetted tub! Once I got to the room & saw it wasn’t what I thought I booked, I went to the service desk, I really didn’t receive any care or concern! I would have payed the difference for a jetted tub, me and my husband were in town celebrating our anniversary. We frequent this hotel in our home town often! I contacted Expedia, spent 3 hours chatting and still have yet to hear from whoever the higher up is that they...
Ashley