"The manger is the worst person I ever came across. Here for a family reunion. And I got in at 1 am. Had two kids with me, checked in, met some family in the parking lot because they had rooms around as well. He called me back in said said he's not going to let me stay. For what reason no clue. Rude and mean, and had no answer to why."
"Breakfast was disgusting. AC worked OK. Parking lot is a broken up and needs attention. Entry way to front door has many broken up concrete areas. My wife's shoe caught one broken holes and fell down and was injured."
"The furniture in the rooms and lobby was torn and stained. Bathtub stoppers were disabled and not able to bathe the children. Staff was not offer any solutions just stating under new management and renovation staff was very dismissive to the customer concerns. Observed staff do the same to other customers. I encouraged customer to write a complaint. Staff would not provide information to corporate. We came for the 4th of July our best ti.e was being away from the hotel."