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"The room was clean, and the staff was helpful upon arrival. You have to use your key card to get up to the floors on the elevators. I didn't like that there's no self parking but after reading all the other Hotel details around it, I guess that's standard. Valet parking only. At checkout, ALL 3 of my cards were declining. I didn't like that it took for another woman's card (different race) to decline for the staff to check and see if there was an issue with their system after letting my cards...

"Service"

"Beautiful classic old hotel …"

"Perfectly location and a beautiful hotel."

"We had a wonderful stay at the Willard. The hotel’s historic elegance, unbeatable location, and exceptional service made our trip especially memorable. We booked a Junior 2 Queen Bed Suite, which worked perfectly for our family. The separate sitting area with a pull-out couch gave our kids their own space to sleep. This made the room feel much larger and more comfortable than a standard hotel room. Our front-facing room also had a great partial view of the Washington Monument, which was a...

"Great place to stay! We stayed with a 4 and 6 year old and we all loved it!"

"Such a cute historical hotel. The hospitality was off the charts. We loved our stay at Hotel Lombardy. Our room was so unique. We could walk to the White House. Close to the cutest shops and eateries. Would love to stay there again."

"Microwave defective and shower area terrible. Not worth the price of admission. Should've at least gotten a partial credit/refund 😒"

"Wi-fi was not stable"

"فندق ممتاز ونظيف وقريب من كل المحلات وكل شي"

"Great hotel, lovely staff. Always a pleasant experience staying here."

"Will definitely stay here again, everything was top tier. Already planning on coming back after the new year, close to everything you'd want to see and visit. The staff is amazing also!!!"

"The staff was very friendly. It's a very popular place on the weekends for both guests and non-guests. The room was very clean and comfortable. The bed was probably the best I've slept on in a hotel. The room stayed really cool even with nearly 100° heat that day. The front desk was attentive. I liked that they communicated a lot via text. We will definitely be staying here again. "

"Not the same Conrad. Probably the worst of all Conrads I have stayed at. And we gave stayed here numerous times. The front desk was not welcoming, took our credit card and gave our room keys. Period. No instruction on the elevator, no information given. The room was nice and clean. The toilet cubicle smelled like it was not cleaned. The restaurant had good food, the night server was not so warm, the morning crew was better. Cannot give us even an hour of late check out. So we practically...

"The staff were incredibly helpful throughout our stay, and the rooms were spotlessly clean and wonderfully quiet. The location is perfect."

"Cumple con todas las expectativas"

"Beautiful hotel - great location."

"Everything was so classy, nice and clean! Staff was wonderful and fast. The lighting and mirrors in the top We’re not ideal. And no microwave. But still the hotel overall is a top pick!"

"Loved our stay here - planning to visit again"