Find all hotels by Independent in Whitgift

"The heating was not working when we arrived but this was not mentioned when we checked in. It was only at about 6 o'clock when the heating was still off that we asked what was happening. They did install an electric heater which made the room warm enough later on in the evening when we returned."

"No staff about when you needed them. Heating not working. Wasnt fixed when asked. Restaurant has been shut about 4 years, no food on site. Fire alarm went off at 4.45am and no staff on site. Fire brigade had to break in to reset alarm. Makes Fawlty Towers look like a 5 star! Dont be fooled by the pictures! Cheap and definitely not cheerful. Literally unable to contact anyone for a refund. "

"Everything was what we expected, clean and friendly. Thank you. "

"Car park is quite a distance away. Then reception isn’t with the hotel, I was distracted and tired and missed the reception as I saw the hotel first, headed to that, couldn’t get in and then asked in the bar Reyes Pinter me back to the hotel entrance, it wasn’t u til some other guests arrived that they Pinter out the reception back towards the car park. Annoying when it’s raining as they are not next to each other. This needs to be made clearer. Room was ok, a little more than a travelodge if I’m honest.room was actually cold, with solid floors and was woken up by people walking around in the room above. Who needs to be walking around from 2-5am!!! Breakfast was ok, told to sit anywhere, yet the tables weren’t made up, no cutlery or condiments, all other tables had dirty plates and hadn’t been wiped clean. Would I stay there again? Maybe if little or nothing else was available, I go somewhere else if in the area. "

"There was ample parking, and the receptionist was very helpful in explaining our travel directions for the following day. The breakfast offering was fresh and varied."

"Nice clean and comfortable hotel. Nice location. The only downside was breakfast stopped being served at 8:30am, which wasn’t made clear at check in, so unfortunately breakfast was missed and no alternative offered. "

"Not bad but expensive "

"Room could do with some attention to detail when being cleaned, nice large size room and very comfortable beds, staff did come to the room ask 21:15 and asked to enter, not entirely sure why? Breakfast was delicious lots to choose from, would have been nice if we was told we could order eggs to our liking unfortunately we weren’t, bar and bar food was rather expensive and not worth the price paid "

"Great coffee"