"The hotel is located two minutes from tram stop 1 which can take you close into the city centre and about 10 minutes walking from tram stop 2 which could take you directly to the airport.
My room was clean and very spacious with plenty of storage space, lots of hangers & a very clean & modern bathroom.
There’s a safe and a mini fridge with two complementary bottles of water. There’s also a kettle to make coffee/tea but flimsy paper cups not reusable/ceramic mugs.
The bed is relatively comfortable, although I personally found the sheets, a little too rough and scratchy.
The only downside was the room temperature. Florence was 25 Celsius and the heating was on in every room. I did ask on my 2nd night for the heating to be turned off, but then it became stuffy as there’s no other ventilation, so I had to leave the window open all night. Which also means you hear the constant outside traffic.
Breakfast was decent, just eggs, cereal, yogurt and lots of cakes and pastries.
I did find all the staff very friendly and helpful especially at reception and in the breakfast section."