"Room was clean staff so helpful "

"Really quick and pleasant check in, lobby was lovely with open fire and friendly staff. Room was incredible with wood beams yet modern feel and amenities. Bed comfortable with premium bedding and pillows, room had everything you needed. Spoilt for choice in the bathroom with an amazing bath and double shower with incredible water pressure. I stay away alot but this place out performs massively and for the price point I would have paid double what what they gave me. Can't wait to return again and...

"Excellent in every way "

"All of the above."

"Huge room, exceptional design, complementary water, coffee, hot chocolate and biscuits in the room. Friendly staff, great location and hotel rate. "

"Amazing hotel in all regards. Really enjoyed our stay. Lovely area, nice walks nearby, great hotel rooms and restaurants. Clean, very nicely furnished. Superb service from staff. Great food in the Hancock Kitchen (less formal of the 2 restaurants) - didn’t eat at the more formal one. One of the best hotels I’ve stayed at for many many years. Encourage anyone to visit."

"Excellent customer service and exceptional dining menu"

"All of the above"