"Friendly Clean"

"The large 3 bedroom apartment worked under our circumstances but there were many problems. Getting access to the building on the day of arrival was tedious and took almost 45 minutes--the access codes did not work, and calling for assistance took many tries. And late in our weeklong stay, we started receiving messages about NOISE complaints which was NOT us! Too many calls and messages about this, very annoying. The apartment was in the basement and the three small windows really didn't help...

"Great downtown apartment concept. Clean simple two bedroom arrangement was perfect fo me out stay. Immaculate. Will definitely look up Cozy Suites again in other locations."

"It was what was lacking from the listing that was the problem-- there were 20 sketchy steps from the sidewalk to the front door. Those were not mentioned. We're 81 and 78. Stairs in general are things we try to avoid, but these were covered with leaves, ivy encroaching on the lowest set and with ridiculously low hand rails. Since there's no off-street parking, using the scary stairs was mandatory. The house was fine, but getting in and out was not."

"Far exceeded expectations. Host was attentive and responded to questions promptly. Home was clean and in a wonderful location."

"First, let me tell you that you have to climb two very steep sets of stairs to even get to the unit. When we arrived the code we were given was incorrect and we couldn't get into the unit. Tried calling the number provided and no one ever answered. Thankfully they did call back, but it took a while. Once in the unit we found it was very dirty and did not feel safe because the code to get into our unit was the same as the one used to access the building as well, which made me feel anyone would be...

"Check in was a nightmare. Parking garage has a short in the keypad. You pay for parking and have to be routed through multiple building to reach your actual apartment. There are zero signs in the parking area to navigate the property and no one but an 800# to ask for help. We paid for non refundable room and still left early! No price on peace of mind. No toddler friendly bars out the front door."