Travelers find oceanfront serenity at this artistic Tulum retreat where the Caribbean's gentle waves create a perfect backdrop for both relaxation and adventure
Ahau Tulum is steps from the impressive Ven a la Luz Sculpture. The property features a private beach with beachfront dining at two international cuisine restaurants. The on-site health club offers yoga classes, and the spa provides rejuvenating massages and body treatments.
Located on the beach, Ahau Tulum is in Zona Hotelera, a neighborhood in Tulum. Ven a la Luz Sculpture and Tulum Mayan Ruins are notable landmarks, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve. Tulum National Park and Playa Paraiso are two other places to visit that come recommended. Discover the area's water adventures with windsurfing and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Tulum travel guide
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760
What's nearby
Tulum Beach
3 min walk - 0.3 km
Playa Paraiso
13 min drive - 8.2 km
Playa Ruinas
20 min drive - 9.9 km
Tulum Mayan Ruins
20 min drive - 9.9 km
Ven a la Luz Sculpture
1 min walk - 0.1 km
Getting around
Cancun Intl. Airport (CUN)
104 min drive
Restaurants
Rosa Negra Tulum
4 min walk
Mia Restaurant & Beach Club
4 min walk
The Coffee
3 min walk
ARCA
5 min walk
Checkpoint Ciao
1 min walk
About this property
Ahau Tulum
Upscale hotel near Ven a la Luz Sculpture
Located close to Tulum Beach, Ahau Tulum provides a beach bar, a terrace, and an art gallery on site. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to a deep-tissue massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include windsurfing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a garden.
Additional perks include:
An outdoor pool along with sun loungers
Free valet parking
Bike rentals, a roundtrip airport shuttle (surcharge), and a beach club on site
Access to a nearby health club, surf lessons, and massage treatment rooms
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Furnished balconies or patios, wardrobes/closets, and LED light bulbs
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
Free uncovered valet parking on site
Food and drink
2 restaurants
A bar/lounge
A beach bar
Snack bar/deli
Restaurants on site
Ahau Beach Club
Ahau Restaurant
Raw Love
Things to do
Art gallery
Beach club
Bicycle rentals
Designer stores
Health club
Outdoor pool
Paddleboard
Surf lessons
Surfing/bodyboarding
Water sports equipment
Windsurfing
Yoga classes
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Terrace
Spa
Deep-tissue massages
Sports massages
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Upper floors accessible by stairs only
More
Designated smoking areas
Locally-owned and organized tours and activities
Mosquito nets
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Free toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: USD 10000 per person (roundtrip)
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Ahau Tulum have a pool?
Yes, this property has an outdoor pool.
Is Ahau Tulum pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.
How much is parking?
Valet parking is free at this property.
What time is check-in at Ahau Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Ahau Tulum?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Ahau Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM–9:30 PM on request. A fee of USD 10000 per person applies.
Where is Ahau Tulum located?
Nestled on the beach, this Zona Hotelera hotel is just steps from Ven a la Luz Sculpture and Tulum Beach. Sian Ka'an Biosphere Reserve and Tulum National Park are also within 3 mi (5 km).
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Reviews
Ahau Tulum Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a wonderful experience with my daughter. Great location, we were able to walk to all the amazing restaurants in the area. Friendly stafff at Ahau, loved our waiter Sergio. Was very relaxing and serene.
It’s beautiful there! Staff worked continuously clearing beach. Included breakfast was very good. You have to put toilet paper in trash which is gross and it’s kinda expensive, dinner was 50 to 60$ each and drinks 17$ but other than that we loved our stay there. Had a great time!
We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned
Taxis are expensive!
I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.
Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.
Johanna
Stayed 4 nights in Apr 2024
Verified
8/10 Good
Adnan
5 February 2024
Liked: Cleanliness
Disliked: Staff & service
Property itself is beautiful and is in a real good location. Staff, Food and Service is avarage.
We had a great time at ahau! The staff was exceptionally kind and helpful and the service was top notch. The hotel was centrally located to everything and the staff even helped us book a great Mayan adventure with a tour guide. Highly recommend!
We recently stayed at Ahau Tulum and had a bit of a mixed experience. The property itself is absolutely beautiful the views are stunning, the rooms were clean and comfortable except for the fact the shower in room 22 did not get warm at all. we really loved seeing the animals around the resort. It truly has a unique, relaxing vibe that makes it feel special.
However, chris at the front desk was the only nice genuine worker. the service unfortunately took away from the overall experience. We found the staff to be overly pushy when it came to promoting their rewards program, which made interactions feel more like sales pitches than genuine hospitality.
We also had an uncomfortable experience with tipping. When we asked for small bills, we were repeatedly given larger ones, which led to us unintentionally leaving a very large tip for a single drink. When we adjusted our tipping afterward, the same server made a joking comment about what he expected for a tip. From that point on, his attitude noticeably changed — he stopped greeting us and the service became unfriendly.
It gave us the impression that there were assumptions made about us financially, which made us feel uncomfortable and impacted our stay greatly.
While the property itself is stunning and has so much potential, the service experience was disappointing enough that we would not choose to stay here again.