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"Free breakfast was excellent. Check in easy. Spacious room for family of 4. Very near to railway station."

"The JAL hotel is wonderfully located in Nagano city, only a few blocks walk to the train station. A full and large Breakfast is available everyday on the top floor for amazing views of the surrounding mountains. Rooms are quite spacious. There are many restaurants in the nearby area to choose from every night. Nagano is a wonderful city to visit in Japan as it’s much less crowded than places like Tokyo or Osaka. The direct bus to the snow monkeys from the station was a tremendous experience, as you get to see the snow monkeys in their own environment."

"Good breakfast, friendly staff, clean room"

" Nice breakfast for a budget hotel within walking distance to the railway station "

"Everything was perfect. Nothing more you could ask for. "

"I was greatly touched by the kindness I received from the front desk staff during my 2 night stays. I highly recommend this hotel to others. "

"Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though. "

"Very good location"

"The quiet was lovely and peaceful. Breakfast was delicious and abundant. Beds were comfy. A little too warm upstairs but cooled off in the night. Disappointed the pool was already closed in late August but we still really enjoyed our stay. Beautiful scenery. Highly recommend! the "