"First off it was very unprofessional when I arrived after making a reservation beforehand just to arrive with my bags and they handed me a walk letter and told me to check my email because they were over booked and gave my room away. Then they offered to send me to another Hotel way away from the Pier which is the reason I had chosen the Wade hotel in the first place. And they had sent me a email 3 hours before my arrival if I had known they gave my room away I could of just stayed home instead...
"First off it was very unprofessional when I arrived after making a reservation beforehand just to arrive with my bags and they handed me a walk letter and told me to check my email because they were over booked and gave my room away. Then they offered to send me to another Hotel way away from the Pier which is the reason I had chosen the Wade hotel in the first place. And they had sent me a email 3 hours before my arrival if I had known they gave my room away I could of just stayed home instead...
Jamila C