ابحث عن فنادق بالقرب من ذا لايت فاكتوري، في منطقة شارلوت من SAR 533

"Very disappointed in the check-in process. I am handicapped and can not do stairs. As I arrived I was handed my key card and told to go up this long winding staircase to th second floor. I promptly said I can not do stairs and she informed me they are not that bad. I asked about an elevator and was promptly told the only elevator on property serviced the Residence. I asked about a ground floor room and was told they were all sold out. Later, I find out both statements were not accurate. I...

"The room was very clean, and the staff were very friendly from arrival to departure. Valet parking was very convenient, the breakfast was very good, and the lady making omelets was always singing and cheerful while working. The other breakfast staff were doing their jobs with pleasure; it was a very pleasant stay."

"Staff was Great"

"We liked the continental breakfast. The bar food was not that good. Definitely recommend the JINYA Ramen Bar for dinner farther downtown - it was excellent."

"My suite was delayed by 1.5 hours and not ready. Property emailed me prior to ask if I needed anything. I asked for a comforter... didn't get, and took 3 calls TO GET one 2 hours later. Room furnishing were bland, sparse, dated, and the worst was, the AC did not work in the suite, and we BOUGHT A FAN FROM DOOR DASH so we could sleep. And this is a Suite at The Ritz Carlton???? Awful."

"great location with a 24 hour diner across the street. Easy 10-15 minuite ride from the airport and within walking distance of all downtown sports arenas"

"Clean, old hotel in the heart of “uptown” Charlotte. Friendly staff, but we never had to ask them for anything other than a cup of ice from the bar- because there is no ice maker or ice buckets in the hotel. Bathroom sink had significant cracks in the bowl and small maintenance items were left unfixed. The hotel itself was quiet. Never heard other guests. But the location is terrible. Several bars are nearby and the noise from music, people, and revving motorcycles and loud cars did not...

"Enjoyed it"

"I had a great stay and would definitely recommend this hotel. The room was clean and comfortable, the gym was very useful and had everything I needed for a good workout, and the breakfast was outstanding with plenty of delicious options. The staff were friendly and made the experience even better. I would 100% come back and stay here again!"

"I did care for the breakfast had nothing but pork for meat and only had one type of eggs And the first Room we got it had mildew smell and the beds were not clean But the manager Mr Tyler he was very helpful in getting us a new room and we did get a discount you get what you pay for the beds was very uncomfortable my stay was a restless night due to the mattress The staff was nice"

"The elevators were broken, so only two worked which was horrible with the amount of guest. The room itself was okay but my air conditioner would work on and off so I was miserable. I would not book again"

"The staff was great but my room felt muggy and the ac unit was so loud."