"We had a lovely stay for our wedding anniversary. The Mill is excellently placed for the City centre, 5 minutes walk & you're in the shopping area. The staff were all friendly. The room was clean and tidy. The robes that we paid extra for were not used as they were not soft, but rather hard and well washed. The towels however were great. The bed was a bit soft for our liking. The room was very warm and we couldn't find a thermostat to lower the temperature. Breakfast was great, plenty of...

"This was not our first visit to the Grosvenor hotel in chester, as it is closing on 30th september for a couple of years to renovate.so we booked two lovely rooms in april to stay 1 night at the end of september, on arrival we soon found out our stay was not as we hoped it may be, there was an heritage package that we were not made known to on arrival. therefore there was only 1 menu we could choose from, asked a bottle of wine was told that could not order a bottle but could order by the glass...

"As always the stay was brilliant. It is central, safe and spotless."