"The pool is very nice but a bit smaller than expected (camera angles do wonders). Because the hotel is large, the only time I could find to swim without 3+ others in the pool with me was when the pool opens (7am). The gym was packed, again because it was small and the hotel is large, but it was well-equipped for a small gym. A bonus is having TWO hot tubs - well done! Pool and hot tubs were very clean.
Overall, I would describe the Eldorado’s atmosphere as “austere.” Not a lot of personality for such a high-end hotel; definitely not “cozy.” But it is clean and spacious, with multiple options for a drink and a spa. Staff were unfailingly gracious and friendly. Location is fantastic: in addition to being right off the plaza, I could walk to many restaurants, cafes, the train station, bike rental, etc.
The room was large and the bed comfortable. I did have a small deck, but there were metal plates screwed to the top of the railing; they appear to have held flower boxes in the past. I understand why the flower boxes were removed (too much maintenance), but seeing the empty metal plates just emphasized how lovely the deck probably used to be.
Overall, this is a fine place and for many, especially couples and families, it’s likely ideal (if you can afford it). But next time I’ll look for another well-located but smaller hotel with a pool. Or if I were in Santa Fe for just a couple of nights, I’d choose a smaller hotel with more personality and no pool over Eldorado."
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