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"The staff were incredibly warm, friendly and very helpful (including helping to carry luggage up the stairs!), b/c there is no lift. We were very disappointed that there was no simple coffee maker in the rooms to start our day (especially considering the caliber of the hotel) - this is considered a very basic standard these days even in 2 star hotels. In room #205, the drain in the shower was clogged and water backed up while showering. The toilet seat was also loose or broken and tilted one way or another when sat on. The glass doors on the showers are also very awkward to open and get in and out of the shower. That said, the hotel is very conveniently located to many sites and the historic center, as well as near the sea. "

"The hotel is beautiful and the first night I was there I was in a really cool room with a loft. I left for a week and then came back and stayed another night. This time the room was underneath the restaurant and was super loud until well after 11 PM. But overall, it’s a lovely property and very well located."

"Friendly staff throughout. Restaurant food was top notch, fab breakfast choice. Location excellent for archeological park and museum, short 30min stroll to Ortega. Couldn’t fault it. "

"The hotel itself is a beautiful building with an interesting heritage as the main post office. The location is excellent offering a great starting point for a walking tour of Ortigia. Great stay."

"Courteous staff"

"OK"