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"Welcoming and efficient check in"

"Staff were very helpful. I was travelling alone with a baby and the front desk staff helped with my bags. Room was nice and clean. Only 2 downsides the pillows were as thin as paper and lumpy in my room and the lift is tiny. As I had a pram only the pram and myself could squeeze in and it was a squeeze. If you’re travelling with children I’d recommend leaving the pram in the car. "

"Breakfast was good, and the staff were very friendly. Parking was easy and despite being next to a road it was quiet in the room. The hotel building is in need of a bit of a refurb but the restaurant building was quite nice. Unfortunately the room could have been cleaner, the bed wasn't made properly and there was a lot of hair in the bath plug which was really horrible. "

"The service from the reception staff was outstanding"

"Excellent parking and a handy EV Charger on the pub site. Very low key entrance check in but everyone was fab and could hear no sounds from room, worried about mc donalds outside bur great nights sleep"

"Small, economical room at the rear, but very clean and well equipped. Efficient heating and hot water. Our stay was quiet and restful. Many thanks. "

"very clean "

"The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too"

"Review Title: Exceptionally Clean, Convenient, and Perfectly Located I recently stayed at the DoubleTree by Hilton Stoke-on-Trent and was thoroughly impressed. The hotel was exceptionally clean throughout, from the lobby to the rooms, which made the stay feel comfortable and welcoming. Parking was easy and hassle-free, with plenty of space available, which is a huge plus when traveling. The location is another highlight — there’s lots to do within walking distance, including shops, restaurants, and local attractions, making it ideal for both leisure and business stays. Overall, this hotel combines Hilton’s signature comfort with unbeatable convenience. I would highly recommend it to anyone visiting Stoke-on-Trent."