"my room smelled like burnt cigarettes"

"Miss Laura was effective and efficient by providing resources for me to work with. Workers like her are very important in the hotel industry. Thanks Miss Laura!!"

"Room 141 has a broken microwave, the person in the office checked it and said he would check the storage room and exchange it, he never came back. The room had an odor, the plugs to charge our phones didn't work, we had to flip the switch several times to get the light on, water pressure wasn't strong and mattresses were not comfortable."