Find all hotels by Independent in Sterling, VA

"The staff were polite and helpful. "

"The hotel was very nice, in a great area, convenient to the metro to easily get around the city. What was very disappointing, however, was the HVAC unit. Our room was miserably hot during our stay. The thermostat in the room has the option to switch between heat or cool, but the cool setting blew even hotter air than the heater. Unfortunately, we left the AC on while we went to a few museums on a mild day in DC and returned to find our room above 80°F. We had to open all of our windows, and leave them open all night to try and cool the room down, but we had no success. This reason alone left a sour taste in my mouth for this hotel because it kept us from sleeping…the whole reason we needed a room in the first place!"

"The front desk staff was incredible. During every shift, the ladies made sure to always have a smile as they were assisting us. We're happy and will definitely come back! "

"So they should state that this Hyatt house is more for extended stay customers versus someone who is visiting the area or a tourist, the breakfast was good and everything is clean, no one could make up our bed, the bar was very small, it was very quiet. nothing interesting in the area of this hotel we were visiting family for three days,"

"Property was very convenient for an early morning flight out of Dulles. While one elevator was not working, the room was very quiet, clean, and spacious."

"Clean room, excellent customer service "

"Best shampoo and conditioner"

"Comfortable bedding"

"It’s an airport hotel that offered no coffee in the morning. The staff wasn’t very knowledgeable about where to even get any, they had a coffee station, they chose to just not make any coffee. "