Find Family Hotels in St. Lawrence Seaway, NY

"Staff was very friendly. bed was very comfortable. and it was quiet."

"Yes"

"In several encounters, the staff were proactive and ultra-helpful. Kassia even read my requirement for stair-free access and rebooked my room accordingly. Unfortunately, there is no elevator to the second floor. The room was freshly renovated, with custom cabinetry and bathroom touches. The outlets above the hanging night stands were especially nice. However, the fridge was loose and a possible fall risk. The beds were too soft for my taste. The cleaner missed a little here and there -- some head hairs in the sink and spots on the central nightstand. I wiped it myself and all good. Easy fix. My biggest complaint is that the room lacked a desk for working. I wound up making a pillow table on one of the beds. All that thoughtful design skipped a major element. And there was room for it, too, so just a head-scratcher. Location-wise, it's downtown, such as that is. It has a sizable lot, patio with tables overlooking the river, and it's across the street from a bagel café', ice cream shop, and movie theater. Hard to be disappointed. The breakfast was very nice and featured fruits, yogurt, various milk types, cereal, breads, eggs, sausage links, and a make-your-own Belgian waffle station. I wish they had takeout containers to carry back to your room. Another guest helped me carry the paper plates. Overall, would definitely stay again."

"Our stay was great. Our room was clean and comfortable. The staff was very friendly and helpful. We will be back again!"

"Great place and location."

"Everybody on the staff was wonderful! My mom was in the hospital during my stay and they were all extremely caring and compassionate! Sam, the manager, is so kind and took time to talk to me and help in every way possible. Michele and Joanne were very kind and wonderful too. ❤️ The coffee is amazing and you can have just about anything you want for breakfast. They have it all! "

"The room was very clean. The jets could be a littke better in the hot tub."

"Clean and quiet room. Convenient location. "

"Wonderful, courteous staff "