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"The pillow is too soft."

"I was very disappointed with my stay at this hotel. The room was much smaller than expected, making it uncomfortable for a longer stay. In addition, the housekeeping service was below standard. The staff seemed to focus only on cleaning the bathroom, while the rest of the room was often left untouched and not properly cleaned. Overall, the room size and poor housekeeping significantly affected my experience, and I do not feel that the hotel met the standards I expected."

"Place with character! Old wood doors and floors. The bunk room was narrow but clean . Nice shared bathroom."

"The location was the only highlight of my stay at the Night Hotel Broadway. It’s close to the subway and Central Park, which made getting around easy. Unfortunately, there were stains on the walls and in the bathroom, the wallpaper was peeling and deteriorating, and the doors were poorly maintained. Sound insulation was also poor, you could hear everything happening in the hallways and neighboring rooms. Overall, I expected better cleanliness, maintenance, and comfort (especially considering the...

"The rooms could be a little more clean and maybe have a bit more amenities."

"The location is extremely convenient."

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"simple, clean, well located,"

"I miss a flight because the plane needed to fix a broken part. My flight was delayed three times. I was supposed to get to New York at 10 AM for the Caribbean Day parade and I called to cancel since I was going to arrive at 3:30 and the event was gonna end at 5:30. They refuse to give me a refund so they took $150 from when it was not my fault."

"Great location"

"5 star service all around ! Front desk…. Valet … entire staff we encountered were great!"