"The TV in my room was malfunctioning, the air conditioner was inconsistent, and the place as a whole needs renovation."

"No free Wi-Fi. Please consider this "

"I booked a $450 + / night room in January for a mid May stay with my wife. We were there to see Sting at the The Pavilion in The Woodlands so the venue was worth the extra costs to us. Unfortunately, when we arrived to check in I was pulled aside and informed by the Operations Manager they had overbooked the hotel with a convention and I no longer had a room. Needless to say this was a huge disappointment and shock. I was told they were going to refund my room 100% and they had reserved a room...

"Great location. Great food in the restaurant. Great Staff."

"I did feel safe about the parking situation. The temperature in the hotel and the room was warmer than I would have liked."

"This is far from elegant - very 70's disco - and no internet connection during my entire stay, but all staff was friendly."